Household & tidying service in Upper Palatinate | Home in Harmony
My Philosophy
Welcome to Home in Harmony, your trusted cleaning and home organisation service in the district of Amberg-Sulzbach and the surrounding Northern Upper Palatinate, including Weiden, Vilseck, and Grafenwöhr. My name is Ramona, and I help you create a clean, organised, and harmonious home and workspace.
I offer holistic home management services that combine professional cleaning with practical organisation support. This includes regular and deep cleaning, household assistance, tidying and decluttering, organisation coaching, basement and attic clear-outs, office and workspace setup, move-in and unpacking support, and compassionate help with apartment clear-outs after a loss. I also provide PCS move-in and move-out cleaning for military households, ensuring homes are ready and in pristine condition for inspection and handover.
I do not just clean spaces. I care for the people who live and work in them. Every home tells a story, and clutter or disorder often reflects stress, lack of time, health challenges, or demanding life situations. I work without judgment and with full respect for your privacy, supporting you in restoring order, cleanliness, and a sense of calm. My work is thorough, reliable, and discreet, and I take full responsibility for every task, so you can trust that your home is in caring and capable hands. I also work with more challenging home situations, including extreme clutter, hoarding households, and emotionally difficult clear-outs. These situations are met with patience, respect, and understanding. I love seeing the transformation when chaos turns into clarity and when a space once again feels light, functional, and welcoming.
"Inner peace begins at home"
Ramona Schertl
My Services
Home Management & Cleaning
Professional cleaning support for a harmonious home.
Holistic Deep Cleaning & Organisation
Cleanliness and systems that create space for ease and clarity.Regular Maintenance & Household Care
Keeping your home in excellent condition, not just clean.Practical Household Support
Bed making, laundry, refrigerator care, and waste management.Move-In and Handover Preparation
Order and deep cleaning for a smooth, stress-free transition.
In my work, I support you with the regular care, cleaning, and holistic management of your home. My goal is to create a space for you that is not only clean, but also feels calm, clear, and harmonious. A home where you can truly arrive, breathe, and recharge.
This goes far beyond standard cleaning. Of course, I take care of the thorough upkeep of all areas, including floors, bathrooms, kitchen, windows, oven, refrigerator, stairways, upholstery, and all those surfaces that are so easily overlooked in everyday life. But as a personal home manager, I see your home as a whole.
You do not need to write endless to-do lists for me, unless you want to. I naturally notice what needs attention. Whether it is reorganizing your kitchen cupboards, oiling a wooden table, cleaning the inside of the trash bin, changing bed linen, washing, folding and putting away laundry, starting a new load, taking boxes to the recycling center, or disposing of glass. I think ahead, lend a hand, and make sure your household runs smoothly. You are placing your entire home in professional, experienced, and caring hands. Over time, clear structures and practical systems develop that make it easier and easier for you to maintain order and cleanliness. I work independently, proactively, and with high standards of quality. I am reliable, discreet, thorough, and at the same time efficient.
I am also happy to take care of grocery shopping, restocking everyday supplies such as toilet paper or cleaning products, and supporting you with all the background tasks your home needs so that you can feel that deep reliev that comes with accepting the help everyone deserves.
In addition to regular support, you can also book me for a one-time deep clean. For example after challenging life phases, during illness, times of overwhelm, a new beginning, or in connection with a move or PCS. During a personal consultation at your home, I will get an overview, we will talk about your wishes and needs, and I can give you a realistic estimate of the time required. With such a personal service as caring for your home, trust and a good feeling are essential. That is why getting to know each other and having an open conversation is especially important to me.
My hourly rate for regular services is 50 euros. An investment in a home that shines again, creates clarity, lightens your mental load, and offers you a place to rest and recharge. And in investment that get’s you valuable tie back, that you can spend doing what you truly love – instead of having to put in hours with household tasks.
Feel free to contact me for a free no-obligation consultation. I look forward to getting to know you and your home.
Decluttering & Organization Coaching
Creating order together that brings mental relief and makes everyday life easier.
Coaching Instead of “Just Tidying Up”
Making decisions together, sorting out, and building clear structures.Creating Systems That Last
Practical, everyday organization for kitchen, bathroom, children’s rooms, office, and more.Rethinking Attics and Basements
Turning chaos into clear categories, labeled systems, and full overview.Sorting Clothing and Children’s Clothes
Sizes, seasons, keepsakes, everything finds its proper place.
Do you know that feeling of constantly searching for things, losing time, and already feeling irritated before you have even really started? Maybe you open the door to your basement, attic, or storage room and would rather close it again right away, because the chaos feels overwhelming and you know that you will not find anything quickly in there.
This is exactly where my decluttering and organization coaching begins. Together, we first look at where things currently feel most urgent. Which areas are overcrowded, confusing, or simply not organized in a way that works for everyday life? Which items have lost their place, which systems no longer function, and where is clear structure missing?
In a personal, supportive process, we create order that truly fits you and your daily life. We sort, structure, and decide together what gets to stay and what is ready to go. I provide you with practical, proven systems and clear solutions that we implement directly on site, in a way that is easy to understand, logical, and sustainable. You are welcome to place the actual decluttering and organizing into my experienced hands. I work calmly, clearly, and with appreciation, always keeping an eye on what truly matters. Afterwards, we sit down together and look at how the new structures can be used in everyday life, so that order does not become a constant struggle again, but instead supports you and makes things easier.
My goal is to create beautiful, functional systems that give you back time, energy, and mental peace.
I support you in individual rooms such as the kitchen, children’s rooms, office, bedroom, or bathroom, as well as in larger projects like basements, attics, garages, and storage areas. Workspaces and home offices also benefit greatly from clear structures and well-thought-out processes.
Feel free to get in touch for an free, initial consultation. I will come to your home (without the obligation of you booking my service), take a look at the situation, and we will talk through what is possible. Based on this, you will receive an individual and transparent offer.
Order is a gift you give yourself, in the form of calmer and more consciously used time. A clear space creates a clear mind, and that is exactly what I am here to support you with.
Clear-Outs and Support During Moves
When sorting meets difficult emotions or grief, you are not alone.
Compassionate Clear-Outs and Decluttering
I support you, sort with you, organize, and take over what feels too heavy.Gentle Support in Letting Go
Together, step by step, without pressure.Creating Memory Boxes
A loving selection of items that are meant to stay.Donations and Recycling Services
If you wish, I take care of the entire process of passing things on or taking them to the appropriate recycling facilities.
You live your life, and suddenly a moment arrives that no one ever wishes for. A deep turning point. A loved one passes away. A relationship ends. A home has to be left behind. Or life takes a sudden turn that changes everything. And while everything inside is in emotional turmoil, the to-dos are still there. Furniture. Boxes. Clothes. Personal belongings. Every room filled with traces, stories, and memories. Often it is not the physical act of clearing out that is so hard, but everything that is emotionally attached to it. The grief, the overwhelm, the pain that rises again each time you enter a room.
This is where I step by your side. I support you through clear-outs with calm, respect, and deep empathy. Not as an impersonal service, but as human support during a very sensitive phase of life. We walk this path together, step by step, at your pace. Without pressure. Without haste. Without expectations. I help you sort, organize, decide, and let go. I take care of the things that feel too heavy right now. I hold the space when emotions surface. And I always keep in mind what matters most to you and what is meant to stay.
If you wish, we can create memory boxes together, with a loving selection of special items that may continue to accompany you. Things that do not disappear, but find their place in a new, protected form.
I also take care of everything that is ready to go. Donations, trips to the recycling center, and proper disposal. You do not need to organize or coordinate anything. A final deep cleaning of the apartment is also included in this service, so you can let go of this place in a clean, dignified, and peaceful way.
If you feel addressed by this, you are very welcome to reach out for an initial, free consultation. We can look together at what you need, what is possible, and how I can best support you during this time. You do not have to walk this path alone.
FAQ
Here you will find answers to some of the questions, concerns, and thoughts that many of my clients have before working with me.
Whether you are busy with work, raising a family with little time to spare, going through an emotionally challenging phase, or simply in need of everyday support, everyone is equally welcome at Home in Harmony. With over 15 years of experience, I support you with empathy, discretion, and without judgment
FAQ
What is included in the professional home management and cleaning service?
My professional home management and cleaning service is designed to take the weight off your shoulders completely and turn your home into a place that feels calm, cared for, and beautifully functional. This is not just about surface-level cleaning, but about creating an environment that truly supports your life and wellbeing.
Depending on your needs, the service can include deep and regular cleaning of all living areas, thorough kitchen and bathroom hygiene, dusting, vacuuming and mopping, oven and appliance cleaning (such as ovens, air fryers, refrigerators and freezers), window and balcony cleaning, as well as care for floors, carpets and upholstered furniture. It also includes full laundry support – washing, drying, folding, ironing and putting everything back in its place – along with tidying and organizing everyday spaces, children’s rooms, wardrobes, storage areas and kitchens. Beyond cleaning and organizing, I also support you with practical home management tasks such as grocery shopping, running errands, coordinating supplies, and handling waste management, including taking items to recycling centers or the local disposal facilities when needed. You don’t need to prepare anything in advance. I arrive at your home exactly as it is and leave it in a state where everything is clean, organized, and feels light and harmonious. From toys and paperwork to dishes, laundry, and cluttered surfaces – everything is part of the service.
In short: I take care of your home as a whole, so you can come back to a space that feels like an oasis of calm, clarity, and support.
Where can I book the cleaning and organizing services of Home in Harmony?
Home in Harmony serves a wide area. With my cleaning service and organizing coaching, I support households throughout the district of Amberg-Sulzbach as well as in the cities and regions of Amberg, Sulzbach, Grafenwöhr, Vilseck, Weiden, Neustadt an der Waldnaab, Tirschenreuth, Bayreuth, Regensburg, and Nuremberg. I am also available for cleaning and PCS cleaning services on army bases like Rose Barracks in Vilseck or the Tower Barracks in Graf / Grafenwöhr.
If you are unsure whether your home is within this area, simply reach out with no obligation. We often find individual solutions, because my goal is not to work within rigid boundaries, but to support people wherever they currently need help.
Are there any travel fees?
Within the district of Amberg-Sulzbach and within a 30-kilometer radius of Vilseck, I do not charge any travel fees. You can plan with peace of mind and without worrying about hidden costs. Outside of this radius, a travel fee of €0.50 per kilometer applies. This will always be communicated transparently in advance, so you have full clarity and no unexpected charges.
Are the costs tax deductible?
Yes – and for many people this is a huge relief. In Germany, cleaning and household services count as so-called “household-related services.” This means you can deduct up to 20% of the labor costs (up to a maximum of €4,000 per year) directly from your tax bill. If you use my services for commercial premises, they are of course fully tax deductible. You will receive a proper invoice for your records and for the tax office, making your investment in cleanliness, order, and support financially easier as well.
I’m embarrassed about the state of my home. Will you judge me?
No. Truly, no.
I don’t come into your home to judge, compare, or criticize. I come to help. Chaos and overwhelm don’t happen because someone is “lazy” or “bad at organizing,” but because life can become heavy: illness, exhaustion, grief, burnout, children, caregiving, separation, neurodivergence, or simply years of pushing through without rest. With me, you can show up exactly as things are – without masks, without excuses, without shame. Your home reflects your life, and every state it’s in has a story. That story is met with respect.
Do you also work with hoarding or extreme clutter situations?
Yes – with deep respect, patience, and zero pressure.
Hoarding and extreme clutter always have emotional roots. It’s never just about objects; it’s about safety, control, memories, protection, and often old wounds. We move step by step, at your pace. Nothing is removed without your consent. You will never be pushed, shamed, or overwhelmed. My role is to bring calm, structure, and clarity into a space where you can feel safe again.
Is my privacy guaranteed?
Absolutely. Privacy and discretion are non-negotiable for me.
Your home, your circumstances, your story – all of it remains confidential. If you wish, formal confidentiality agreements can be signed for both private and commercial spaces. You can trust that your privacy is fully protected.
Will my neighbors or family find out?
No. No one needs to know that you are receiving support.
I work quietly, discreetly, and respectfully. No attention, no labels, no gossip. Your privacy is fully honored. You are allowed to receive help without having to explain yourself. No one has to carry everything alone.
Do I need to tidy up before you come?
No – please don’t.
You don’t need to prepare anything, hide anything, or put things in order. I come exactly as things are and leave when your home is clean, organized, and feels light again. Children’s toys, piles of laundry, kitchen chaos, paperwork, shoes everywhere, overfilled drawers – all of it is part of my premium service. You’re not just booking cleaning; you’re booking relief.
Do you also support apartment clear-outs and times of grief?
Yes – and not only in a practical sense, but on a deeply human level as well.
Clearing out a home after a loss is not a normal decluttering task. Every object can hold memories, every drawer a story. That’s why I work with great sensitivity, at your pace, and with deep respect for what has been.
Together we look at what may stay, what is ready to go, and what might be placed into a lovingly created memory box. Nothing is rushed. Nothing is handled carelessly. Your emotional process matters just as much as the physical one.
What if I simply can’t let go of certain things?
That is completely okay.
Letting go is never forced. We sort together, and you decide. Sometimes it helps to look at items with fresh eyes, tell their stories, honor their meaning – and then gently feel whether something is ready to be released or still wants to stay.
If you wish, we can create a memory box together for especially precious items, so they are kept safely and lovingly without cluttering your daily space.
I’m afraid of the emotions that might come up when sorting after a loss.
That fear is very understandable. Grief often surfaces most strongly when we begin to touch the belongings of someone we loved.
In these moments, I’m not only an organizer, but also a calm, empathetic presence. Tears, silence, anger, overwhelm – all of it is welcome. I hold the space, move at your pace, and guide you gently through this sensitive process.
Do you also help with clearing out basements, attics, and garages?
Yes, very much so. These spaces often hold years of “someday,” unfinished projects, memories, and things that were never consciously sorted.
We don’t just create physical space there, but also a feeling of freedom, lightness, and fresh beginnings. I’m also happy to provide suitable storage systems, label everything clearly, and create a setup where everything can be found easily and effortlessly.
What if I don’t have a van or a way to transport things?
You don’t need to worry about that at all. I can take car-loads to recycling centers, donation points, or the appropriate facilities for you. Depending on the amount, I will make several trips if needed, so everything truly finds its right place and you can feel the relief of a cleared, lighter space.
I’m worried that everything will just be thrown away.
I hear this concern often – and it’s completely understandable.
Nothing is ever disposed of without your consent. Every decision is made together. You will never be rushed, pressured, or overruled. You decide what stays and what goes. My role is to support, organize, carry, and implement – never to take control away from you.
Do I have to be present while we declutter and organize?
That’s entirely up to you. Some people prefer to go through everything together, others feel more comfortable handing things over because it’s emotionally or time-wise too much. Both options are equally valid.
Often we work in a mixed way: we make the big decisions together, and I check in with you on details – easily via WhatsApp with photos if needed. This way, everything stays aligned with your wishes.
Do I need to be at home while you work?
You’re welcome to be there, but you don’t have to be.
If you trust me with your space, you can be at work, go for a walk, meet a friend, or take time for yourself. Many clients describe it as almost magical to come home to a space that feels fresh, calm, and beautifully ordered.
Are my belongings, personal data, and privacy fully protected?
Yes, 100%.
Respect, discretion, and confidentiality are fundamental to my work. If you wish, formal confidentiality and non-disclosure agreements can be arranged for both private and commercial spaces. Your home is a protected and respected space.
What does regular household support cost?
My hourly rate is €50.
I work with great care and attention to detail, but also very efficiently. This means you receive high-quality results without unnecessary hours. In the end, you’re not only investing in a clean home, but in peace of mind, ease, and a lighter everyday life.
As many of my clients say in their 5-star reviews: “This isn’t an expense – it’s an investment in my inner peace that buys be back valuable life time.”
How do larger organizing and decluttering projects work?
For bigger projects, we start with a free initial consultation. I take time to understand your situation, your needs, and your wishes, and then create a clear, transparent, project-based offer. This way you know exactly what to expect – without pressure or unpleasant surprises.
What if I’m afraid of giving up control?
Then we keep the control with you. Always.
You make every decision; I support and guide you. I bring structure, clarity, and calm, but everything happens according to your rules, at your pace, and in a way that feels safe and right for you.
I feel overwhelmed and don’t know where to start.
That’s exactly why I’m here.
You don’t need to see the whole path. You only need to take the first small step – and we’ll walk the rest together, one step at a time.
Can I contact you just for an initial, no-obligation conversation?
Absolutely.
You’re very welcome to message me on WhatsApp or call me at 015151906298). We’ll talk calmly about what you need, where you are right now, and how I can best support you. No pressure, no obligation.
After that, I’m happy to come by for a free initial consultation, get an overview of your situation, and plan the next steps together.
Testimonials & Reviews
After working together, my clients experience a noticeable change, both visible and tangible. Their home becomes a place where they can truly feel at ease again. Because a home is more than just a space. It is a refuge, a place of calm and clarity.
I am happy to take over the tasks you would rather not have to do, and you will feel the relief immediately. This creates room for relaxation, lightness, and clarity, so you can once again fully enjoy your home and gain valuable time back for the things you truly care about.